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Description
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Specifications
Features | |
---|---|
License term in years | 1 year(s) |
Next Business Day (NBD) | Yes |
Phone support | Yes |
Response time | 4 h |
Compatibility | HP 1/8 G2 Autoloader Ultrium 920 SAS HP 1/8 G2 Ultrium 920 HP StorageWorks 1/8 Ultrium 232 G2 HP StorageWorks 1/8 Ultrium 232 HP StorageWorks 1/8 Ultrium 448 G2 HP StorageWorks 1/8 Ultrium 448 HP StorageWorks 1/8 Ultrium 960 HP StoreEver 1/8 G2 LTO-4 Ultrium 1760 SAS HP StoreEver 1/8 G2 LTO-4 Ultrium 1760 SCSI HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 HP StoreEver 1/8 G2 LTO-5 Ultrium 3000 SAS HP StoreEver 1/8 G2 LTO-6 Ultrium 6250 FC HP StoreEver 1/8 G2 LTO-6 Ultrium 6250 SAS |