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Description
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Specifications
Features | |
---|---|
License term in years | 1 year(s) |
Next Business Day (NBD) | Yes |
Phone support | Yes |
Response time | 4 h |
Compatibility | HP StoreVirtual 4335 HP StoreVirtual 4530 2TB MDL SAS HP StoreVirtual 4530 3TB MDL SAS HP StoreVirtual 4530 450GB SAS HP StoreVirtual 4530 4TB MDL SAS HP StoreVirtual 4530 600GB SAS HP StoreVirtual 4630 900GB SAS HP StoreVirtual 4730 600GB SAS HP StoreVirtual 4730 900GB SAS HP StoreVirtual 4730 FC |