HP 5y Active Care Next Business Day Response Onsite w/DMR Notebook HW Supp

5y Active Care Next Business Day Response Onsite w/DMR Notebook HW Supp

Trade Prices

Distributor Product SKU Stock Updated Price
TD Synnex UK Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Fortis 11 G10 Chromebook, 14 G11 Chromebook, Fortis 9892277 Register free see stock

Reasons To Buy

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Description

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Specifications

Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration5 years
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention