HP 5y Active Care Next Bus Day Resp ONS w/Travel Coverage/Defective Media Retention NB HW Supp

5y Active Care Next Bus Day Resp ONS w/Travel Coverage/Defective Media Retention NB HW Supp

Trade Prices

Distributor Product SKU Stock Updated Price
ECPROF 5J Active Care NBD OS HW Supp wDMR Travel NB PB 4xx U22XZE Register free see stock

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Reasons To Buy

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Premium+ Support triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Description

HP HP Premium+ Support helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and onsite response, HP Premium+ Support keeps employees up and running in the office or on the go.

Specifications

Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration5 years
Coverage period60 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention; Travel coverage