HP 5 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB SOLU Supp
- Brand: HP
- Category:
- SKU: U48SME
- EAN:
- Type: Warranty
5 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB SOLU Supp
Offer details
Trade Prices
| Distributor | Product | SKU | Stock | Updated | Price |
|---|---|---|---|---|---|
|
Electronic HP Care Pack Active Care Ne | STD10197858 | |||
|
Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G10, Studio G10, ZBook Firefly 14 G10, 1 | 8665674 |
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Reasons To Buy
Fast response times
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Description
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.[1,2]
Specifications
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Active Care |
| Service method | Onsite and Predictive Support |
| Response time | Next business day response |
| Place of service | Remote and Onsite |
| Duration | 5 years |
| Coverage period | 60 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Defective media retention; PC Solution |
