HP 5 year Active Care Next Business Day Onsite w/Defective MediaRetention RPOS HW Supp
- Brand: HP
- Category:
- SKU: U51V3E
- EAN:
Offer details
Reasons To Buy
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Description
Specifications
Supplier features | |
---|---|
Warranty type | S |
Warranty coverage | In warranty |
Support type | Active Care |
Service method | Onsite and Predictive Support |
Response time | Next business day response |
Place of service | Remote and Onsite |
Duration | 5 years |
Coverage period | 60 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Additional support option | Defective media retention |