HP 5 year Active Care Bundled Hardware Support

5 year Active Care Bundled Hardware Support

Trade Prices

Distributor Product SKU Stock Updated Price
ECPROF 5J Active Care Service U23KYE Register free see stock
Ingram Micro 5Y ACTIVE CARE HW SUPP CE01063
Ingram Micro CS 5Y ACTIVE CARE HW SUPP CE01063

Reasons To Buy

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Premium+ Support triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Description

HP Premium+ Support helps achieve optimal uptime and fast resolution on HP devices.[1,2] With remote technical support, predictive device health analytics, automated ticketing, and onsite repairs, this Hardware Support package keeps employees up and running
—wherever work happens.

Specifications

Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNot applicable
Place of serviceRemote and Onsite
Duration5 years
Coverage period60 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic