HP 4y Active Care Next Bus Day Response Onsite w/Defective Media Retention NB HW Supp

4y Active Care Next Bus Day Response Onsite w/Defective Media Retention NB HW Supp

Trade Prices

Distributor Product SKU Stock Updated Price
ECPROF Active Care 4J NBD OS HW Supp wDMR NB U17WTE Register free see stock

Related Products

Reasons To Buy

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Premium+ Support triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Description

HP HP Premium+ Support helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and onsite response, HP Premium+ Support keeps employees up and running in the office or on the go.

Specifications

Features
Service typeNext Business Day
Number of years4 year(s)
TypeOn-site
Response time9 h
On-site supportYes
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration4 years
Coverage period48 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention
Technical details
Number of years4 year(s)
TypeOn-site
Response time9 h
On-site supportYes