HP 4 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB SOLU Supp

4 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB SOLU Supp

Trade Prices

Distributor Product SKU Stock Updated Price
SYNAXON Electronic HP Care Pack Active Care Ne STD10197838 Register free see stock
TD Synnex UK Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP 470 G10, Pro x360, ProBook 44X G10, 44X G8, 44X G 8691820

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Reasons To Buy

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Description

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.[1,2]

Specifications

Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration4 years
Coverage period48 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention; PC Solution