HP 4 year Active Care Next Business Day Onsite w/Defective Media Retention DT HW Supp
- Brand: HP
- Category:
- SKU: U18J0E
- EAN:
- Type: Warranty
Offer details
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Reasons To Buy
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Premium+ Support triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Description
Specifications
Features | |
---|---|
Service type | Next Business Day |
Number of years | 4 year(s) |
Type | On-site |
Response time | 9 h |
On-site support | Yes |
Supplier features | |
Warranty type | S |
Warranty coverage | In warranty |
Support type | Active Care |
Service method | Onsite and Predictive Support |
Response time | Next business day response |
Place of service | Remote and Onsite |
Duration | 4 years |
Coverage period | 48 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Additional support option | Defective media retention |
Technical details | |
Number of years | 4 year(s) |
Type | On-site |
Response time | 9 h |
On-site support | Yes |