HP 3 year Active Care Next Business Day Response Onsite w/AccidentalDamage Protection NB HW Supp
- Brand: HP
- Category:
- SKU: U50XXE
- EAN:
- Type: Warranty
Offer details
Trade Prices
Reasons To Buy
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Description
Specifications
Features | |
---|---|
Remote desktop support | Yes |
Number of years | 3 year(s) |
Response time | 9 h |
On-site support | Yes |
Supplier features | |
Warranty type | S |
Warranty coverage | In warranty |
Support type | Active Care |
Service method | Onsite and Predictive Support |
Response time | Next business day response |
Place of service | Remote and Onsite |
Duration | 3 years |
Coverage period | 36 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Additional support option | Accidental damage protection |
Technical details | |
Number of years | 3 year(s) |
Response time | 9 h |
On-site support | Yes |