HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support

3 year Active Care Next Business Day Response Onsite Notebook Solution Support

Trade Prices

Distributor Product SKU Stock Updated Price
SYNAXON Electronic HP Care Pack Active Care Next Business Day Solution Support - Extended service agreeme STD10124179 Register free see stock
TD Synnex UK Electronic HP Care Pack Active Care Next Business Day Solution Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 630 G9, 64X G10, 65X G10, 65X G9, ProBook 630 G8, 635, 640 G8, 6 7891638

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Reasons To Buy

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Premium+ Support triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Description

HP Premium+ Support helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and onsite response, HP Premium+ Support keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Specifications

Features
Service typeNext Business Day
Parts replacementYes
Number of years3 year(s)
TypeOn-site
Service time (hours x days)9x5
On-site supportYes
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration3 years
Coverage period36 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionPC Solution
Technical details
Number of years3 year(s)
TypeOn-site
Service time (hours x days)9x5
On-site supportYes