DELL Upgrade from 1Y Collect & Return to 4Y ProSupport Plus

Upgrade from 1Y Collect & Return to 4Y ProSupport Plus

Trade Prices

Distributor Product SKU Stock Updated Price
Ingram Micro 1Y COLL RTN TO 4Y PROSPT PLUS 091MC68 Register free see stock
Exertis Ireland Upgrade from 1Y Collect & Return to 4Y ProSupport Plus VN5M5_1CR4PSP
Ingram Micro CS 1Y COLL RTN TO 4Y PROSPT PLUS 091MC68
SYNAXON 1Y COLL RTN TO 4Y PROSPT PLUS STD10042743

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Description

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Specifications

Features
Web supportYes
TroubleshootingYes
Service typeProSupport Plus
Service includedParts and Labour
Parts replacementYes
Number of years4 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityVostro 5320 Vostro 16
Technical details
Service includedParts and Labour
Number of years4 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityVostro 5320 Vostro 16