DELL Upgrade from 1Y Collect & Return to 4Y Basic Onsite

Upgrade from 1Y Collect & Return to 4Y Basic Onsite

Trade Prices

Distributor Product SKU Stock Updated Price
Ingram Micro 1Y COLL RTN TO 4Y BASIC ONSITE 091MA67 Register free see stock
Westcoast/Data Select 1Y COLL&RTN TO 4Y BASIC ONSITE VN5M5_1CR4OS
Exertis Ireland Upgrade from 1Y Collect & Return to 4Y Basic Onsite VN5M5_1CR4OS
Ingram Micro CS 1Y COLL RTN TO 4Y BASIC ONSITE 091MA67
SYNAXON 1Y COLL RTN TO 4Y BASIC ONSITE STD10042732

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Description

Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. 

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Specifications

Features
Web supportYes
TroubleshootingYes
Service typeBasic Onsite
Service includedParts and Labour
Parts replacementYes
Number of years4 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityVostro 5320 Vostro 16
Technical details
Service includedParts and Labour
Number of years4 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityVostro 5320 Vostro 16