HP recently introduced a new platform, HP Workforce Experience Platform (WXP), which draws on billions of data points to intelligently anticipate problems, designed to reduce IT support requests.
HP are expanding WXP availability and innovative enhancements are due soon for the current 680,000+ connected devices and future customers. Notable enhancements will include AI Sentiment Analysis and Fleet Explorer, which is a new AI-powered natural language processing (NLP) tool enabling users to query fleet data for insights.
The Vyopta Integration (Vyopta license required and sold separately) is also completed and HP Vyopta customers can now check on the health of their organisation’s collaboration environment, video and telephone endpoints as well as collaboration software, in WXP.
HP partners can now get into the Digital Employee Experience (DEX) space with WXP, diversifying into new businesses and acquiring new customers, moving to a contractual, services-centric business model.
